How do you shift from where you are to what you want to become? How do you fill the gap?
Based on those strategic imperatives the gap between where you are now and where you need to be to achieve transformational growth is daunting.
Effective Growth Coaching increases productivity by over 53%
Over 40% of professionals would like to have more meaningful networks
84% of Executives say Innovation is critical but lack resources
The Three Components Required for Transformational Growth
Growth Opportunities for Contact Centre Solutions
Delivering deeper insights and automated processes with:
- Conversational artificial intelligence (CAI) solutions
- Natural language processing (NLP)
- Emotion and sentiment detection
- Analytics
Overhauling contact centers when ROI is proven to gain benefits such as:
- Flexibility
- Scalability
- Quick and easy access to latest capabilities
- Lower capital costs
Imbibing empathy in contact center environments to:
- Humanize customer interactions
- Minimize attrition
- Maximize brand loyalty
Minimizing flight risks of work-at-home agents with:
- Seamless UCC technologies
- Modern training modules
- Access to the same contact center capabilities as in the office
Frost RadarTM
Benchmarking Your Future Growth Potential
Our work is focused exclusively on identifying the growth opportunities of the future and evaluating companies that are best positioned to take advantage of them. The Frost Radar™ is a robust analytical tool that allows us to evaluate companies across two key indices: their focus on continuous innovation and their ability to translate their innovations into consistent growth.
To discover how you benchmark
against competition
A PRACTICAL, HIGH IMPACT, SCALABLE TRACKING SOLUTION
Measure with The Growth
& Innovation Index
-
2
Major Indices
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10
Analytical Algorithms
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1
Platform
Connect with the Brightest Minds in Growth Innovation Leadership
Our community activates your success with our peer-to-peer network, peer meetings, annual growth events, executive roundtables, and access to inspiring activities such as our innovation workshops.
Join our exclusive community of like-minded professionals today.
Join Growth Community
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Growth for Leaders & Companies
Maximized through collaboration
Continuous flow of Growth Opportunities
Proven Best Practices
Optimised Customer Experience
Implementation Excellence
Industry Leadership
