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Atos Public Safety LLC Awarded by Frost & Sullivan for Driving the Growth of Next Generation 9-1-1 in the US

Based on its recent analysis of the US Next Generation 9-1-1 (NG9-1-1) market, Frost & Sullivan recognizes Atos with the 2020 North America Growth Excellence Leadership Award, for its flexible, scalable and upgradable capabilities in Next Generation 9-1-1 (NG9-1-1) emergency services. Serving enterprises and institutions in over seventy countries, Atos Public Safety LLC has developed a comprehensive vision and robust portfolio of mission-critical applications and public safety solutions that stand out for delivering end-to-end solutions that enable transformational IT projects at any scale.

Zendesk Lauded by Frost & Sullivan for Delivering Seamless Omnichannel Digital Customer Engagement across Platforms

Zendesk Lauded by Frost & Sullivan for Delivering Seamless Omnichannel Digital Customer Engagement across Platforms

Based on its recent analysis of the North American omnichannel digital customer engagement market, Frost & Sullivan recognizes San Francisco-based Zendesk with the 2020 North American Competitive Strategy Innovation and Leadership award. One of the earliest providers of customer relationship management (CRM) tools, Zendesk has evolved into a premier provider of customer service and engagement solutions. Its visionary innovation in messaging and other interaction channels, strong partnerships, and solid roadmap bolster its provision of seamless customer journeys that improve the customer experience (CX).

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