Singapore, 30 June 2020 – Frost & Sullivan 2020 Best Practices Awards honored Asia-Pacific organizations that have accomplished an innovative or disruptive breakthrough in their industry and have continually demonstrated excellence.

“We congratulate these companies whose vision served as the catalyst in generating first-class performance within their industries,” said Shivaji Das, Partner & Asia-Pacific Managing Director at Frost & Sullivan.

Frost & Sullivan follows its proprietary, measurement-based methodology combined with extensive research, in-depth interviews, analysis, and benchmarking to shortlist deserving companies in each category. With real-time performance indicators like market share, revenue growth, customer acquisitions, product/service value, and technology innovation forming the backbone of the selection process, the winners represent the best in class in the APAC industry.

Sixteen awards were presented this year and segmented into regional and country categories. Frost & Sullivan congratulates all the recipients of the 2020 Asia-Pacific Best Practices Awards.

Regional Awards

2020 Asia-Pacific IoT-based Smart Security Solution Technology Innovation Award Penta Security Systems Inc
2020 Asia-Pacific Blockchain and Cryptocurrency Security Technology Innovation Award Uppsala Security
2020 Asia-Pacific CRO Company of the Year Novotech Pty Ltd
2020 Asia-Pacific Marketing Analytics Technology Innovation Award Near

Country Awards

2020 Excellence in Customer Experience – Telecommunications Industry Indonesia – Mobile Experience Telkomsel
2020 Excellence in Customer Experience – Telecommunications Industry Indonesia – Net Promoter Score Telkomsel
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Contact Center Experience U Mobile
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Dealership U Mobile
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Mobile Experience U Mobile
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Overall Experience U Mobile
2020 Excellence in Customer Experience – Telecommunications Industry Malaysia – Online Experience U Mobile
2020 Malaysia Mobile Service Provider of the Year U Mobile
2020 Malaysia Smart Waste Solutions Technology Innovation Award Heng Hiap Industries Sdn. Bhd.
2020 Singapore Corporate Renewable Energy Company of the Year ARA LOGOS Logistics Trust Management Limited
2020 Singapore Telehealth Company of the Year MyDoc Pte Ltd
2020 Thailand Enterprise Systems Integrator of the Year NTT Ltd.

 

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Contact:

Kala Mani. S.
Best Practices Awards Branding  – Asia-Pacific
Email: kala.manis@frost.com

 

About Francesca Valente

Francesca currently serves as Global Corporate Communications Director at Frost & Sullivan. Working as part of the broader integrated MarCom strategy, she leads the development, coordination and implementation of the Company's communications plan. With a specific focus on elevating and championing the voice of the brand, and its most Senior Practice Leaders, she ensures there is consistency and alignment across Frost & Sullivan's internal and external communications channels, and geographies. Her 12-year international experience in MarCom includes positions in the automotive, retail and cosmetics industries across Europe and South America. She speaks italian, english, spanish and french fluently.

Francesca Valente

Francesca currently serves as Global Corporate Communications Director at Frost & Sullivan. Working as part of the broader integrated MarCom strategy, she leads the development, coordination and implementation of the Company's communications plan. With a specific focus on elevating and championing the voice of the brand, and its most Senior Practice Leaders, she ensures there is consistency and alignment across Frost & Sullivan's internal and external communications channels, and geographies. Her 12-year international experience in MarCom includes positions in the automotive, retail and cosmetics industries across Europe and South America. She speaks italian, english, spanish and french fluently.

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