Information & Communications Technology Transformation

Cloud-based operations have emerged as a critical pivot for organizations to survive and thrive in a connected digital economy amid dynamic macroeconomic environments. By leveraging the immense potential of public, private, hybrid, and multi-cloud strategies, we empower companies to effectively scale go-to-market strategies, optimize costs, and develop working models that transcend physical and virtual boundaries, to maximize flexibility and security across their IT infrastructure.

As cross-industry organizations seek to unlock the immense value of data, AI and analytics are becoming central components that enable them to drive operational efficiencies and create strategic differentiation. Given the scale of the AI impact on businesses, governments, and the society, it is unleashing a universe of growth opportunities for ICT technology vendors and service providers. We enable ecosystem players to assess emerging opportunities and gain comprehensive insight into enterprise AI priorities, adoption drivers, challenges, and mega trends to usher in sustainable, long-term growth.

As the global demand for digital services continues to skyrocket, the need for best-in-class data centre colocation services has become a strategic priority for industry incumbents. We assess regional and global sector trends, industry shifts, emerging success factors, and best practices to help colocation service providers prioritize best-fit growth opportunities and align their strategies for sustained growth.

To support the digital economy, enterprise networks must rely on flexible, robust, and smart architectures that guarantee scalability, maximize security, and minimize downtime. We track the evolution of business network services from static, fixed, and passive transport systems to dynamic and intelligent enablers of next-generation digitalization. From software defined WAN, network function virtualization (NFV), automation, and multi-cloud connectivity, to bundled services and new monetization models, we deliver focused insights to unlock opportunities that help companies build competitive differentiation.

The advent of 5G and next-generation wireless technologies is disrupting traditional models of communication, as businesses race to imbibe hyper connectivity in support of improved operations. To capitalize on this transformation, we track 5G enterprise services, network infrastructure, OSS/BSS systems, public and private networking deployments, innovative applications and use cases, industry regulations and next generation payments services. Our intelligence helps companies assess megatrend-focused strategies to unlock new avenues of growth.

Driven by shifts in how and where people work today, and advancements in a vast array of innovative technologies, including AI, cloud platforms, new digital channels and API-enabled programmability, business communications are undergoing a major transformation. Through our ongoing research and engagement, we equip the entire ecosystem of communications providers, vendors, and partners to align their communications and collaboration solutions and strategies to this unprecedented change, as they enable organizations to increase employee engagement and streamline operations.